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Address: 64499 E. Hwy 60, Wyandotte, OK 74370 Phone: 918.678.6450. Turtle Creek Casino Grand Traverse Resort and Spa Community Media Careers Folder: About. Leadership Ownership Contact Slide 1 Slide 1 (current slide). Croix Casino Turtle Lake Hotel You’re a winner every time you visit St. Croix Casino Turtle Lake. Try your luck on our hot new slots, blackjack and live Las Vegas–style poker, craps and roulette. Get in on the action 24 hours a day, seven days a week. Turtle Creek Casino & Hotel, Williamsburg. 16,853 likes 309 talking about this 82,879 were here. Ready, Set, WIN!

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• Turtle Creek Casino Promotions Buffet

Leelanau Sands Casino & Lodge is now open to the public. Our reopening includes several new COVID-19 safety measures listed below listed below, including increased sanitation protocols, health testing measures, and social distancing. Our reopening at both Turtle Creek and Leelanau Sands casinos will occur in phases, with increased amenities added over time as directed by health, safety, and compliance evaluations. This includes the eventual return of gaming offers, promotions, groups, and special events. Thank you for your continued patience as we have prepared both of our properties for a safe and enjoyable reopening. We are excited to see you again at Leelanau Sands Casino & Lodge.

Hours of Operation:

• Leelanau Sands Casino offers slot play daily from 8:00am-2:00am and table games from 2:00pm – 2:00am. Both properties will utilize the closed hours for extensive cleaning and preparation.
• Turtle Creek Casino is open daily through 3:00am with slot play starting at 7:00am and table games starting at 2:00pm.
• Bingo resumed at Leelanau Sands Casino Friday, June 5, 2020 at 6:00pm with properly-distanced seating with regular session days and hours (Wednesday-Friday starting at 6:00pm, Sunday starting at 1:00pm).

Cleaning and Sanitation:

• For the time being, indoor smoking is only permitted on the East gaming floor at Turtle Creek Casino. Smoking at outdoor locations will now require COVID-19 reentry procedures. Smoking is not permitted on the West gaming floor, the hotel at Turtle Creek Casino, or indoors at Leelanau Sands Casino.
• In addition to our normal cleaning practices, every department in our organization has implemented enhanced sanitization procedures, to be performed continuously throughout the day in accordance with Grand Traverse Resort & Casinos Health and Safety Response Plan.
• Turtle Creek Casino will be closed from 3am to 7am every day for extensive property-wide sanitization. Leelanau Sands Casino will operate under normal hours, 8am to 2am, allowing us to deep clean the property throughout the day.
• We are increasing the frequency of cleaning at high-use areas, including dining venues, slot machines, table games, elevators, all handrails and door handles, counter tops, and other guest touch points.
• We have increased the number of hand-sanitization stations throughout our property, including in the back-of-house for team members and front-of-house for our guest’s use.

Social Distancing:

• Capacities are limited to 350 guests at Turtle Creek Casino and 125 guests at Leelanau Sands Casino.
• Properly worn masks are required of all guests and team members while on property, this supports the recommendation from the CDC that face masks should be worn at all times. Face shields should be used in addition to face masks when 6 feet of social distancing. Therefore, face masks are required of every employee and guest. (Please note, guests should be prepared to provide their own mask as supplies are limited due to demand.)
• In an effort to control the limited capacities of our properties, the amount of entrances to our casino is minimized and controlled by our Security staff.
• Temperature screening is required of all team members and guests prior to entering the property. Anyone with a temperature greater than 100.4° will be asked to return home to recuperate.
• Guests are asked to practice physical distancing of at least 6 feet. Floor signage will help guide proper distance between guests.
• We have installed plexiglass shields in close contact areas, including our hotel front desk, cage cashier stations, dining cashier stations, gift shop, and players club.
• Approximately 1/3 of our gaming machines are active and seating removed to encourage safe distancing.
• Table games seating is limited to three people per table and every other table is closed.
• Self-service beverage stations are not operable, but instead you can receive your complimentary soda and coffee from one of our Tower Bars.
• Once we open up our food venues, seating will be limited in order to allow for proper social distancing. We will offer expanded service areas at our Bourbon’s 72 patio and Onyx Sports Bar patio.
• Season’s buffet will not reopen for the time being and will instead be used for additional seating for the Deli (to allow greater guest social distancing and comfort).
• Both our hotel at Turtle Creek Casino and our lodge at Leelanau Sands Casino are limited to approximately 33% of our occupancy to allow proper time for deep cleaning after each guest stay.
• In an effort to protect our guests and employees from unnecessary contact and exposure and to let as many as guests as possible actively game, loitering on property is strictly discouraged and will be addressed as necessary.

Food and Beverage:

Limited dining options are available with properly distanced seating at both properties.

• At Turtle Creek Casino, Bourbons 72 steakhouse will serve over 100 guests from 5:00pm-10:00pm in the dining room, outdoor patio, and lounge (reservations are suggested).
• The Deli will seat over 60 guests from 7:00am – 1:00am with added tables available for seating in Seasons restaurant (Seasons buffet-style dining will be closed until further notice).
• Big Dex’s Restaurant at Leelanau Sands Casino will offer breakfast, lunch and dinner with seating and grab-and-go options Sunday through Thursday from 8:00am-10:00pm and Fridays and Saturdays from 8:00am-12:00am.
• Self-serve beverage areas are closed at this time, however complimentary soda and coffee is available at the staffed bar areas.

Hotel & Lodging:

• Accommodations at both Turtle Creek Casino and The Lodge at Leelanau Sand Casino are open with a limited number of rooms to allow proper time for deep cleaning. For Turtle Creek hotel reservations, call 800-951-8946. For Leelanau Sands lodge reservations, call 800-930-3008.
• RV parking is now available at Leelanau Sands Casino, call 800-930-3008 to make a reservation

Additional COVID-19 FAQs

Q: Is Grand Traverse Resort and Spa open?

A: Our sister property, Grand Traverse Resort and Spa, is operating with limited availability, including overnight accommodation in the Tower, golf and limited restaurants. Their spa, pools, beach club and other amenities remain closed. For more information, visit the Resort’s COVID-19 update page here .

Q: What happens to my Grand Rewards players card while you were closed?

A: Your Grand Rewards players card remained active and your tier status was maintained. All balances are in your account.

Q: What about my drawing entries? Are they still good?

A: Yes, we will save your entries for a future drawing. Stay tuned for more information.

Q: What happens to my offers while the casino is closed? Will I get new offers once you are open again?

A: All offers have expiration dates, but when we create new offers for you, we won’t let the closure period affect them.

Q: Will you offer promotions and other special offers during your reopening?

A: At this time, our ongoing promotions have resumed. Additional amenities like monthly promotions, offers, and entertainment will be brought back for guest’s enjoyment at a future time.

Q: I’m looking for a place to stay now, is your hotel open?

A: A limited number of hotel rooms at Turtle Creek Casino & Hotel and the Lodge at Leelanau Sands will be available beginning Friday, May 29. Note, there are a limited number of rooms currently available at Grand Traverse Resort and Spa. For hotel reservations, contact:

• Turtle Creek Casino & Hotel: 231-534-6000
• The Lodge at Leelanau Sands Casino: 800-930-3008
• Grand Traverse Resort and Spa: 231-534-6000

Q: What happens to my reservation? Will I be charged any fees?

A: All reservations are automatically canceled for as long as we remain closed. You will not be charged any cancellation fees. If you want to keep your upcoming reservation you don’t need to do anything. If you would like to cancel your future reservation, please reach out to our front desk upon re-opening or email us.

Q: How can I obtain a win/loss statement?

A: Win/Loss statements will be processed as normal. Simply download the win/loss request form by clicking here , fill it out, and send it in. If you provide us with your email address you will get the win/loss statement a couple of days faster than if we send it to you via the post office.

Q: How can I get a hold of customer service while you are closed?

A: To contact us for more details, give us a call at 800-922-2946 or click here to fill out our online form.

Turtle Creek Casino and Hotel in Williamsburg, MI, offers a visual playground for visitors through the use of atmospheric lighting and unique architecture. It is one of two casinos owned by the Grand Traverse Band of Ottawa and Chippewa Indians. The other being, Leelanau Sands Casino and Lodge in Peshawbestown, MI about 40 minutes away.

Players will also find plenty of entertainment in their 56,000 sq. ft. casino in the form of over 1,200 slots and several gaming tables. Among the electronic options, players will find video poker, reel slots, and baccarat, while their table games include poker, blackjack, Mississippi stud, Texas hold ’em, roulette, and craps. Multiple restaurants, cafes, and bars, from the casual to elegant, provide food and beverage for visitors of all ages.

Turtle Creek Casino Fact Table

Online Gambling Coming Soon To Turtle Creek Casino?

Online gambling is coming to Turtle Creek Casino and Hotel in 2021 thanks to legislation passed by the Michigan state government in late 1999. The governor signed a new law allowing sports betting and online gaming in the state for the first time.

Retail sports betting is now available at many casinos in the state as of March 2020. Turtle Creek Casino will start offering its retail sports betting in early fall 2020 through William Hill Sports Book. William Hill also offers online sports betting, so it will also provide online sports betting for both casinos owned by the Grand Traverse Band next year.

It’s not yet known what plans the Grand Traverse Band has for other online gambling options when they become legal in 2021.

History Of Turtle Creek Casino And Hotel

The Turtle Creek Casino first opened in 1996, as the second casino owned by the Grand Traverse Band of Ottawa and Chippewa Indians. The first being the Leelanau Sands Casino opened in 1984 in defiance of Michigan’s restriction against casino gaming. Turtle Creek Casino came about two years after the Grand Traverse Band reached a compact with Michigan finally granting them the legal right to operate casinos on reservation land.

The original casino had no hotel, so visitors were limited to day trips or had to stay at nearby accommodations, such as the Grand Traverse Resort & Spa also owned by the Grand Traverse Band.

In 2008, the tribe invested in a new casino and resort on the same land. The lavish $116 million project was carried out while the original Turtle Creek casino remained open. A very modern building, the new casino features a silver metal exterior that rises slowly out of the ground in front of the six-story hotel. Outdoor lights shine on the building in an ever-changing multi-color night-time display, while a water feature creates a park-like feeling that invites guests to linger before heading into the building.

Inside, the casino offers a massive gaming area with multi-story lounges overlooking the floor. There is also a non-smoking poker room and lounge, as well as, conference areas, 137-room hotel, three bars, and dining. Guests can sit down to an excellent steak in a fine dining restaurant called, Bourbons 72, eat as much as possible in the buffet called, Seasons, or grab a quick bite at The Deli before heading back to the gaming floor.

Get Additional Wins Through The Players Club

Players can also earn points useful for comps, discounts, and free entries into promotions using the Players Club card. This free rewards program allows players to earn points at both Turtle Creek Casino and Leelanau Sands Casino.

The program features a five-tier system that players progress through as they earn more points. Players will get a new card for each tier they reach, so be sure to visit the front desk to pick them up. The tiers and bonuses are as follows:

• Sapphire: The first tier level that everyone starts at when signing up. Sapphire players enjoy complimentary valet service, discounted hotel rooms, and birthday promotions.
• Ruby: The second tier level, Ruby, gives players 2X entries on promotions and additional discounts on gas, hotels, spas, retail, entertainment, and restaurants.
• Emerald: This is the third tier level, which gives players 3X the entries on promotions. Emerald players also have access to a priority services lane, invitation-only events, and 48-hour pre-sale on concert tickets.
• Pinnacle: The fourth tier, Pinnacle, offers a 5X bonus on promotions entries. Players will also have access to a personal host, complimentary hotel upgrades, late checkouts, and 30-minute holds on slot machines.
• Onyx: The last and fifth level, Onyx, allows players to earn 7X entries on promotions. They also have access to complimentary VIP experiences.

Turtle Creek Casino And Hotel FAQs

Is there a buffet in Turtle Creek Casino and Hotel?

Yes, guests can enjoy buffet-style eating at the newly renovated Seasons. They offer a breakfast buffet from 7 A.M. to 11 A.M. and a dinner buffet from 4 P.M. to 9 P.M.

Is Turtle Creek Casino and Hotel open all day?

Yes, the Turtle Creek Casino and Hotel is open 24 hours a day, 365 days a year.

Is Turtle Creek Casino and Hotel no-smoking?

The Turtle Creek Casino and Hotel has a no-smoking section with lounge, poker room, and some slots for players. They also have non-smoking hotel rooms for guests.

Turtle Creek Casino Promotions Coupons

What restaurants does Turtle Creek Casino and Hotel offer?

There are a number of places to dine in the Turtle Creek Casino and Hotel, including Bourbons 72 (steakhouse), Seasons (buffet), The Deli (diner), Coffee Spoon (cafe), and three bars

Turtle Creek Casino Promotions Buffet

Is sports betting available at Turtle Creek Casino and Hotel?

Sports betting will be available at Turtle Creek Casino and Hotel by early fall 2020.